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If the error still persists, the archive may itself be corrupt, and it will not be possible to recover from this backup set. In this case, move the entire backup set to a different location (if possible, a locally attached drive) and repeat the above steps. If the error still occurs, there may be a network issue preventing the archives from being read properly. Perform the following steps to rebuild the metadata: -ġ) delete the volbackup.XML file from the backup set directoryĢ) from the Acronis recovery ("Universal Restore") CD or the Acronis Management Console, create a recovery jobģ) after browsing to the backup set folder, click the "refresh" button highlighted belowĤ) this should rebuild the metadata (volbackup.XML file) - now attempt the recovery again Usually this occurs when backup set has been moved to a different location. Explore Volumes function in the Kaseya UI (on a client with Acronis v11.x)īackup metadata is missing or corrupt. right-click "explore" function from File Explorer (on a client with Acronis v11.x) Acronis Management Console (on a client with Acronis v11.x) Acronis recovery CD ("Universal Restore") This may occur when trying to restore using:. "The archive is invalid or its type is unsupported" "Failed to open the backup archive by the ID" You may also see one or more of the following messages:. When trying to recover from a backup set, recovery fails with the following message:. Recovery of Acronis backup fails with "Failed to get backup URIs from archive"
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